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Mildjob Manpower Consultancy

Job openings for telecaller in hyderabad

Genpact Hiring For Google Fresher Can Apply

Hyderabad



Position: Fresher role in international voice process
Location: Hyderabad (Hafeezpet)
Experience: Fresher
Shift: Must be comfortable working in rotational shift
Education: Graduation/Masters (Any Stream)
Pass out year: 2019 and above
Salary: Rs 16,100
Company: Genpact (working for Google)
Note: Should be fluent in speaking English
Job Description:
Roles and Responsibilities:
 Providing proactive customer outreach
 Handling customer complaints and provide appropriate solutions
 Collecting and analyzing customer feedback
 Keep records of customer interactions, process customer accounts and file documents
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 Provide accurate, valid and complete information by using the right methods/tools
 Follow communication procedures, guidelines and policies
 Take the extra mile to engage customers
Skills Required:
 Excellent communication and presentation skills (Language required- English)
 Strong phone contact handling skills and active listening
 Customer orientation and ability to adapt/respond to different types of characters
 Ability to multi-task, prioritize, and manage time effectively
Interview Process:
Rounds-
Possibility for Pre-assessment
Training for 10days
Mid Assessments
Final Interview

Experience 0 - 1 Years
Salary 1 Lac 75 Thousand To 2 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree, M.A, M.Arch, M.C.A, M.Com, M.Ed, M.Sc, M.Tech, MVSC
Key Skills International Voice Process BPO fresher BPO Telecaller International Voice Customer Response Executive

About Company

Contact Person ANTU GHOSH
Address Sonai Road Sarat Pally Silchar
Mobile 7086376831
Email ID info@mildjob.com

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