917086376831 917086376831
Mildjob Manpower Consultancy

Job openings for telecalling executive in assam guwahatiguwahati maharashtra

Bpo Tele-calling Pune

Guwahati, Mumbai, Pune, Navi Mumbai, Kolkata, ASSAM,Guwahati


Job Description
Post Customer Care Executive
Department Operations
Responsible to Operations Manager
Job Location Kharadi Pune
Shift Timings 18:30 - 03:30 & 05:00 - 14:00
Week Off Saturday & Sunday
Salary CTC up to 2.8 Lacs Per Annum + Variable Incentives
A Customer Care Executive (CCE), will act as a liaison, provide product/services information and resolve any
emerging problems that our customer accounts might face with accuracy and efficiency

Responsibilities:-
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive
Communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints provide appropriate solutions and alternatives within the time limits
- Ensure resolution, keep records of customer interactions, process customer accounts and file
documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Requirements:-
- Excellent communication and presentation skills
- Excellent analytical and time-management skills
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Graduation not mandatory
- Fresher’s are welcomed as well

Experience 0 - 2 Years
Salary 1 Lac To 3 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Qualification Higher Secondary, Secondary School, Diploma, Other Bachelor Degree, MD/Medicinae Doctor
Key Skills Telecaller TELESALES BPO BPO Executive CCE Customer Care

About Company

Company Name

BPO CALL CENTRE

Contact Person ANTU GHOSH
Address ASSAM
Mobile 7086376831
Email ID mildjobresume@gmail.com

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